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Shipping Policy

Effective Date: October 11, 2025

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Grind House Heritage (“we,” “us,” or “our”) is committed to delivering your orders accurately and on time. This Shipping Policy explains how we handle order processing, shipping methods, delivery times, and related matters.

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1. Order Processing

  • Orders are typically processed within 1–3 business days after confirmation.

  • Orders are not processed on weekends or holidays; these days are not counted toward processing time.

  • You will receive an email confirmation once your order has shipped, including tracking information when applicable.

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2. Shipping Methods & Costs

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  • Shipping costs are calculated based on order weight, dimensions, and delivery location.

  • We may offer free shipping promotions from time to time; any promotions will be clearly indicated during checkout.

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3. International Shipping

  • We ship to and may ship from select international destinations.

  • Delivery times and costs vary depending on destination and customs procedures.

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.

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4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your package directly through the shipping carrier’s website.

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5. Shipping Issues

If your order is delayed, lost, or damaged during shipping:

  • Contact us immediately at grindhouseheritage@gmail.com .

  • We will investigate the issue with the shipping carrier and assist in resolving it.

  • In cases of lost or damaged items, we may replace the order or issue a refund at our discretion.

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6. Address Accuracy

  • Please ensure that your shipping address is complete and accurate.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you notice an error in your shipping address, contact us as soon as possible.

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7. Changes to Shipping Policy

  • We may update this Shipping Policy from time to time.

  • Updates will be posted on this page with the revised effective date.

  • Continued use of the Website or App constitutes acceptance of any changes.

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8. Contact Us

For questions about shipping, delivery times, or tracking, contact us at:

Email: grindhouseheritage@gmail.com
Website: https://grindhouseheritage.com

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